Specialist Vets in Shropshire

## Summary Alveley Village Vets is an independent, one-vet small‑animal practice established in June 2023. Reviews repeatedly describe a modern, very clean clinic and highlight practical follow-through and cost transparency: one owner says the team phoned the next day after a dental procedure to check on recovery, and another notes costs were explained clearly upfront with “no hidden surprises.” Treatments mentioned in reviews include dental work offered as part of a promotion, support around a “serious operation” followed by a course of laser treatments, and a heart scan explained in detail by a heart nurse (including help understanding insurance paperwork). ## Services Services and capabilities mentioned in the available website/review data include: - Small-animal veterinary care (practice describes itself as small animal). - Dental treatment (a dog brought in “for a dental” during an offer/promotion). - Surgery/operations (one review describes a “serious operation,” with ongoing support during treatment). - Laser therapy (a “laser treatment course” used as follow-up after surgery). - Cardiology-related investigation (a heart scan, with findings explained by a heart nurse). - Insurance support (staff helped an owner understand their insurance in relation to findings/treatment). ## People - **Charlie** (role not stated): mentioned by name for being clear and focused on what was best for the pet; the owner also valued that costs were made clear from the start. - **Heart nurse** (name not given): credited with thoroughly explaining a heart scan and its findings, answering questions without making the owner feel rushed, and helping with insurance understanding. - **Wider team** (reception/clinical staff not individually named): several reviews mention staff being efficient and cheerful, and one specifically notes a next-day follow-up call after a dental procedure. ## Reviews **Google rating: 5 stars from 93 reviews.** Themes below are drawn from the latest written reviews available to us. - **Cost clarity and perceived value:** owners mention bills being lower than expected, “reasonable” pricing compared with other vets, and clear costs upfront without “hidden surprises.” - **Follow-up and continuity:** next-day check-in call after a dental; ongoing support described through a serious operation and subsequent laser treatment course. - **Communication during investigations:** detailed explanation of a heart scan and findings, with time for questions and help with insurance. - **Facilities and experience:** “lovely modern premises” and a clean environment are specifically noted, alongside comments that pets were calm/comfortable when returned.

## Summary Southwater Veterinary Group presents itself as an **independent** practice (as described by multiple reviewers) with **on-site diagnostics and surgery**—including a **CT scanner** and **theatre on site**—and it also operates as a **veterinary nurse training facility**. The clinic appears set up for both routine care and more complex cases, with the website highlighting **advanced diagnostics/surgery** and **CT & endoscopy referrals**. Concrete examples owners mention include **quieter appointment times and waiting in an empty consult room** for anxious dogs, **same-day thyroid blood testing with results in ~30 minutes** (leaving with treatment the same day), and surgical care such as **bladder stone removal** and an **operation on a cat’s tongue**. ## Services - **Life-stage veterinary care** (website) - **Advanced diagnostic and surgical services** (website) - **CT scanner on site** (website facilities) - **CT & endoscopy referrals** (website) - Specialty areas listed on the website: - **Surgery** - **Endocrine medicine** - **Endoscopy** - **Laparoscopic surgery** - **Surgical oncology** - **Small mammal medicine** - Species explicitly referenced by the website: - **Small mammals**, including **rabbits, guinea pigs, gerbils, and degus** - Services and capabilities described in reviews: - **Thyroid function blood tests** with rapid results (review mentions ~30 minutes) - **Surgery for a bladder stone** (1 cm stone mentioned) and possible cyst work-up - **On-site theatre enabling swift surgery** (cat tongue operation mentioned) - Adjustments for anxious pets (e.g., **quieter appointments** and **separate waiting space**) ## People - **Naomi (vet)**: Mentioned as the vet seen on two visits (a stray cat and a kitten). The owner reports she “did so much to help” and **avoided “expensive & unnecessary procedures”**, focusing on what the kitten needed. - **Dr. Catalin Demeter (vet)**: Credited with **clear explanations** and confidence-building communication around a dog’s **bladder stone surgery**, with strong feedback about care **before/during/after** the procedure. - **Ryan**: Mentioned for seeing a puppy **at short notice** when unwell; described as attentive and professional. - **Carwyn and Leanne**: Thanked by name after a cat’s **tongue operation**, with the owner highlighting the speed/effectiveness and recovery progress. - **Mel (reception)**: Specifically praised for making an owner feel **listened to and cared for** from the first phone call. - Front desk/reception team: Repeatedly mentioned for **welcoming owners, reducing anxiety, and helping visits run smoothly** (including for nervous pets). ## Reviews **Google rating: 5 stars from 113 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Practical anxiety/stress-reduction measures**: quieter appointment slots, waiting in an empty consult room, and a **designated “cat corner”** for carriers to keep cats off the floor and away from dogs. - **On-site testing and treatment speed**: owners cite being able to get diagnostics and treatment handled in one visit, including **rapid thyroid blood test results**. - **Surgery experiences described in detail**: examples include **bladder stone removal** and a **cat tongue operation**, with owners noting smooth procedures and good recovery. - **Decision-making and costs**: some reviewers explicitly say they felt the clinic **didn’t push unnecessary procedures** and wasn’t associated with an “expensive price tag,” while still providing thorough care. - **Short-notice access**: at least one owner reports being seen **at short notice** for a sick puppy.

## Summary Medivet Ellesmere Talbot Street is part of the Medivet group (not an independent practice). Based on the information available, it seems set up for general practice care with access to Medivet’s wider out-of-hours network, plus support around complex and end-of-life cases. Concrete specifics owners mention include: - Diagnosis and ongoing management of diabetes in a large-breed dog, with reported improvement for around 6 months. - End-of-life care is a prominent theme: owners describe gentle sedation before euthanasia and, in one case, an at-home end-of-life experience. - Same-morning appointment was reported for an urgent issue while travelling. - The practice is listed as a Veterinary Nurse Training facility. ## Services - General veterinary consultations and treatment (described in reviews as “professional” and “responsive”). - Diagnosis and management of diabetes (dog case described in reviews). - End-of-life care (including gentle sedation prior to euthanasia; at-home end-of-life experience described in a review). - Emergency/out-of-hours: the website states access to around-the-clock emergency care at one of Medivet’s 27 24-hour centres, with a nationwide consultation fee of **£130** for consultations between **7pm and 9am**. ## Pricing - Website-stated out-of-hours emergency consultation fee: **£130** (for consultations between **7pm and 9am** at Medivet 24-hour centres). - One reviewer described charges as “very reasonable,” but no figure was given. ## People - **Sue Allen (vet)**: specifically thanked for “warm, compassionate, kind and reassuring” end-of-life care for an elderly cat, described as helping the family have a “gentlest and most peaceful” experience. - **Tracey (reception/team member)**: mentioned as helpful during a phone call when arranging a same-morning appointment for a dog with an issue. ## Reviews **Google rating: 4.9 stars from 38 reviews.** Themes below are drawn from the latest written reviews available to us. - End-of-life care is repeatedly highlighted, including gentle sedation before euthanasia and supportive, compassionate handling of difficult decisions (dogs with cancer; elderly, poorly cat). - Owners describe effective medical support in serious illness (diabetes diagnosis and management; improvement reported for several months). - Responsiveness and logistics: one reviewer reported getting an appointment the same morning for a dog problem while travelling. - Staff interactions are frequently noted—from reception through to the vet—as calm and supportive during stressful visits.

## Summary Medivet Sutton Farm is part of the Medivet group and has been providing pet care for over 20 years. The practice offers standard appointments as 15‑minute consultations and supports both routine care and more involved medical work, with owners describing pets staying in for tests and being kept closely updated. The clinic is set up for diagnostics (in‑house lab, X‑rays, ultrasound, and ECG on the service list), and reviews mention scans and tests being run promptly for unwell pets. Owners also describe regular phone updates during hospital stays and clear discharge guidance plus follow-up details when taking pets home. ## Services From the clinic website: - 15‑minute consultations - Vaccinations and parasite care - Neutering - Microchipping - Dentistry - ECG - In‑house laboratory testing - X‑rays and ultrasound - Nurse clinics - Home visits - Animal Health Certificate (pet travel) - Species seen: cats, dogs, rabbits, exotics, and other small mammals From the latest reviews available to us: - Inpatient stays for monitoring/tests (including a reported 2‑day stay with overnight stay) - Diagnostic workups described as “tests, scans etc.” - Euthanasia support mentioned in one review (including support through decision-making and bereavement mementos) Out-of-hours (as stated on the website): - Out-of-hours care is provided at “Medivet 24 Hour Shrewsbury”. - Out-of-hours consult fee: £130. - No charge for assessment by phone. ## Pricing - Out-of-hours consult fee: £130 (website). - No charge for assessment by phone (website). ## People - **Georgia**: Mentioned as identifying a cat’s issue quickly, arranging tests/scans, providing updates during a 2‑day inpatient stay, and supporting an owner through euthanasia and bereavement (including gifting mementos). - **Emma**: Mentioned as looking after a dog who stayed in for tests, with regular phone updates on results and condition; owners also mention trust built over time (“my cat loves and trusts Emma”). - **Emily and Amy**: Mentioned alongside Georgia for taking time with first-time owners’ questions so they “didn’t feel rushed.” - Reception team: Mentioned as consistently kind/helpful in one review; another review notes an easy-to-use online booking experience. ## Reviews **4.9 stars from 269 reviews.** Themes below are drawn from the latest written reviews available to us. - Pets staying in for tests/monitoring, with owners describing regular phone updates on results and progress. - Clear explanations at discharge, including what to expect at home and follow-up details. - Staff taking time with first-time pet owners’ questions without making them feel rushed. - Specific vet relationships mentioned (e.g., cats trusting Emma) and supportive handling of end-of-life care (including bereavement mementos).

## Summary Medivet Wem Barclay Moore Partnership is part of the Medivet group and is set up for routine appointments alongside 24/7 emergency care. Reviews repeatedly mention staff adapting handling for nervous pets (including a dog “terrified of visiting the vet”) and supporting owners through end-of-life care (multiple accounts of compassionate help when a cat/dog was put to sleep). Practical signals include a clean, efficient clinic environment and at least one example of a vet choosing a low‑intervention approach (worm treatment) rather than “expensive procedures.” A minority of reviews flag operational issues: confusing automated messages around appointments and reports of limited appointment availability during a period without a vet/locum. ## Services - **24/7 emergency care** (as stated on the website). - **Veterinary nurse training facility** (listed in the clinic data). - **Mobility/pain screening promotion:** the website mentions a **FREE Mobility Pain Check** offered “until 30 November” (time-limited as stated). - **Routine check-ups** (e.g., a 6‑month checkup mentioned in reviews). - **Parasite/worm treatment** (a “more potent worm pill” given rather than proceeding to more invasive/expensive options, per a review). - **Euthanasia/end-of-life care** (multiple reviews describe support during pet put-to-sleep appointments). ## Pricing - **£130 emergency consultation fee** for consultations **between 7pm and 9am** (described as a nationwide overnight emergency price on the website, with one stated exception at a specific 24‑hour centre). ## People - **Paul (vet):** mentioned during a 6‑month checkup; described as *informative and helpful*, and the pet was comfortable with him. - **Alex (vet):** mentioned as being *very good* with a cat during an appointment. ## Reviews **Google rating: 4.8 stars from 161 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Staff accommodating anxious pets: owners describe teams making a fuss of nervous dogs and adjusting their approach to help the visit go better. - End-of-life support: reviewers mention compassionate care when saying goodbye to long‑lived pets. - Clinical decision-making: one review praises a vet for not jumping to costly procedures and instead treating with a stronger wormer. - Environment and efficiency: “clean environment,” “professional,” and “efficient” are explicitly noted. - Admin/availability issues: one review reports incorrect appointment texts/emails; another mentions difficulty getting an appointment and that the clinic had been without a vet/locum at the time.