Brownlow Veterinary Centre

Brownlow Veterinary Centre is part of the Brownlow Vet Group (a multi-clinic practice) focused on companion-animal care. The website highlights a setup for routine and more involved cases, with surgical facilities, anaesthesia, radiology, laboratory services, and hospitalisation. It’s also listed as a veterinary nurse training facility.

From the latest reviews available to us, owners most often describe staff listening to concerns and being supportive during difficult decisions (including euthanasia). Specific examples mentioned include treatment for a dog’s eye problem with a “brilliant recovery in a week,” and thoughtful handling of end-of-life care for an 18‑year‑old dog. One reviewer describes the practice as “very expensive,” while another explicitly felt they weren’t “just counting the money,” so experiences on cost/value appear mixed.

Services

Based on the clinic website summary and reviews, the practice is described as providing

• •Companion-animal veterinary care
• •Surgical procedures (surgical facilities; anaesthesia mentioned)
• •Diagnostic support (radiology and laboratory services mentioned)
• •Hospitalisation/inpatient care
• •Treatment for eye problems (an owner described a dog’s eye issue treated with recovery within a week)
• •Euthanasia/end-of-life care (multiple reviews describe supportive handling of this)
• •Pet Health Club® Plus plan (the site states consultations are included as part of this plan)

People

No individual vets or nurses are named in the information provided, but reviewers repeatedly comment on how the team communicates and supports owners

• •Listening and explaining: owners say the team “listen, understand and do the best they can to help.”
• •Support during end-of-life decisions: one owner described the team being “faultless” in both their dog’s care and their handling of the family’s feelings during euthanasia, and being thoughtful afterwards.
• •Practical help with treatment: a reviewer specifically mentions helpful care for a dog’s eye problem, followed by rapid improvement over about a week.

Reviews

Google rating: 4.8 stars from 92 reviews.

• •Owners frequently mention staff listening to concerns and being “helpful” when pets are unwell.
• •End-of-life care is singled out as especially considerate (support for both the pet and the owner’s feelings).
• •A specific clinical outcome mentioned: treatment for an eye problem with recovery in about a week.
• •Practical facility notes come up (for example, ample/spacious parking and easy access).
• •Cost perceptions vary: one reviewer says the practice is “very expensive,” while another felt the team wasn’t focused on money.