Alveley Village Vets

Alveley Village Vets is an independent, one-vet small‑animal practice established in June 2023. Reviews repeatedly describe a modern, very clean clinic and highlight practical follow-through and cost transparency: one owner says the team phoned the next day after a dental procedure to check on recovery, and another notes costs were explained clearly upfront with “no hidden surprises.” Treatments mentioned in reviews include dental work offered as part of a promotion, support around a “serious operation” followed by a course of laser treatments, and a heart scan explained in detail by a heart nurse (including help understanding insurance paperwork).

Services

Services and capabilities mentioned in the available website/review data include

• •Small-animal veterinary care (practice describes itself as small animal).
• •Dental treatment (a dog brought in “for a dental” during an offer/promotion).
• •Surgery/operations (one review describes a “serious operation,” with ongoing support during treatment).
• •Laser therapy (a “laser treatment course” used as follow-up after surgery).
• •Cardiology-related investigation (a heart scan, with findings explained by a heart nurse).
• •Insurance support (staff helped an owner understand their insurance in relation to findings/treatment).

People

• •Charlie (role not stated): mentioned by name for being clear and focused on what was best for the pet; the owner also valued that costs were made clear from the start.
• •Heart nurse (name not given): credited with thoroughly explaining a heart scan and its findings, answering questions without making the owner feel rushed, and helping with insurance understanding.
• •Wider team (reception/clinical staff not individually named): several reviews mention staff being efficient and cheerful, and one specifically notes a next-day follow-up call after a dental procedure.

Reviews

Google rating: 5 stars from 93 reviews. - Cost clarity and perceived value: owners mention bills being lower than expected, “reasonable” pricing compared with other vets, and clear costs upfront without “hidden surprises.”

• •Follow-up and continuity: next-day check-in call after a dental; ongoing support described through a serious operation and subsequent laser treatment course.
• •Communication during investigations: detailed explanation of a heart scan and findings, with time for questions and help with insurance.
• •Facilities and experience: “lovely modern premises” and a clean environment are specifically noted, alongside comments that pets were calm/comfortable when returned.