Connaught House Veterinary Group Ltd

- Owners commonly mention friendly, kind, helpful staff. - Access to appointments is a recurring point: reviewers say it’s “usually easy to get an appointment” and the team tries to fit you in, including at short notice. - One negative review reports poor communication and appointment management (vet not present at the booked time, no call to update, then being blamed for lateness and asked to wait or rebook).

Services

•General veterinary care for dogs and cats (owners mention attending regularly with multiple pets).
•Advice and guidance during consults (reviewers mention vets “offer great advice”).
•Veterinary Nurse Training facility (listed in the clinic’s structured data).

People

•Reception team (unnamed): mentioned for making a fuss of a dog on arrival, which one owner appreciated.
•Veterinary team (unnamed): described by reviewers as friendly and helpful, with specific mentions of giving advice during visits.

Reviews

Google rating: 4.7 stars from 36 reviews. “”

•Owners commonly mention friendly, kind, helpful staff.
•Access to appointments is a recurring point: reviewers say it’s “usually easy to get an appointment” and the team tries to fit you in, including at short notice.
•One negative review reports poor communication and appointment management (vet not present at the booked time, no call to update, then being blamed for lateness and asked to wait or rebook).

Reviews for Connaught House Veterinary Group Ltd

Note: Showing the 5 most recent Google reviews out of 36 we track in total. Recent reviews may not be representative of overall sentiment.

Corrina Thacker

3 months ago

Lovely, kind helpful staff

6 months ago

Andrew Dodd

a year ago

Mike Hall

Having 3 cats and a Westie we go to the vets regularly. Connaught house is just 500m from our house in Codsall, so we tend to walk. It’s usually easy to get a appointment, they always try to fit you in, even if its last minute. Everyone is really friendly, and the receptionist always makes a fuss of our dog Ollie. The vets who work there are brilliant, and always offer great advice. Vet bills are never cheap, but the charges here are quite reasonable. They only open in the evenings in Codsall, but we find it suites our lifestyle. Highly Recommended.

Jenemma Lewis

3 years ago

Mandy Ricketts

Stuart Clarke

4 years ago

Very friendly people looked after our dog so well Thanks to all the staff 😀👍

Steve B #HeavyMetalRunner

5 years ago

My wife turned up on time for an appointment, the vet was not there, she was sent off for 15 minutes to wait for the vet, basically left hanging around in the cold. Upon return, the vet is now seeing someone else and it's my wife's fault because she is supposedly late'. Incompetent staff did not have the decency to even call her when the vet turned up. Vet refused to acknowledge this mess up and she told to wait or rebook. In summary our first and last visit - unprofessional, incompetent and a waste of time.

Terry Sankey

Wonderful vets, great care shown for your pets!