Border Veterinary Centre

- Recent feedback is mostly very positive, with many owners describing the team as friendly, helpful, sympathetic, and professional. - Clinical care is well regarded, with praise for considerate consultations, careful treatment, and confidence in James and the wider team. - Compassion around euthanasia stands out strongly, with owners saying they were given time, reassurance, and a calm, supportive experience.

Services

•Emergency and urgent care: the practice is noted as offering 24/7 or extended-hours emergency veterinary cover.
•Consultations and treatment: owners describe careful, considerate consultations and successful treatment, with recent reviews also praising professional vets and helpful staff.
•Anaesthesia-related care: feedback refers to admissions and collection arrangements after an anaesthetic, including discussion around whether a pet should be collected from the kennel or brought out.
•End-of-life support: this is a clear strength in reviews, with owners describing a calm, reassuring approach from the vet, nurse, and reception team, with time to say goodbye and thoughtful follow-up afterwards.
•Insurance paperwork and admin support: owners mention help with insurance claim forms and supporting comments, although there have also been reports of delays.
•Training facility: the practice is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•James: repeatedly praised for his knowledge, responsiveness, professional skill, and trusted judgement.
•Reception team: newer reviews often describe reception as welcoming, friendly, and helpful, though one reviewer reports repeated rude and unhelpful interactions with a specific receptionist.
•Wider clinical team: vets and nurses are regularly mentioned positively for compassionate, reassuring care, especially during difficult appointments.

Reviews

Border Veterinary Centre has 4.7 stars from 332 Google reviews.

•Recent feedback is mostly very positive, with many owners describing the team as friendly, helpful, sympathetic, and professional.
•Clinical care is well regarded, with praise for considerate consultations, careful treatment, and confidence in James and the wider team.
•Compassion around euthanasia stands out strongly, with owners saying they were given time, reassurance, and a calm, supportive experience.
•Reception feedback is mixed overall: several recent reviews praise a warm welcome, but one reviewer reports repeated rude treatment from a specific receptionist, while also noting that another receptionist was helpful and professional.