Dog & Cat Vets in Oswestry

## Summary Park Issa Vets Ltd is an RCVS-accredited veterinary hospital that says it has been caring for animals since 1964. It offers a Pet Health Club®/Pet Health Club® Plus plan (the website notes consultations can be included in the Plus plan), and it’s also described as a veterinary nurse training facility. Recent reviews most often describe routine preventative care (vaccines/boosters and health checks) and appointments where vets take time to explain findings—alongside one complaint about a high treatment quote compared with another provider. Concrete details owners mention include: - Annual vaccine + health check for a cat, described as thorough and calming. - A “full health check” for a dog alongside booster, kennel cough vaccination, flea/worm treatment and a nail trim. - Being fitted in the same afternoon for a dog with back pain, with the vet talking through options. - Friendly handling of an anxious dog, and a separate owner noting their muzzled dog was welcomed without judgement. ## Services Services and capabilities mentioned across sources include: - **Vaccinations and preventive care:** annual vaccines, boosters, kennel cough vaccination, and health checks. - **Parasite control:** flea and worm treatments (referenced as part of a visit). - **Nail trims** (mentioned as part of a consult). - **Urgent appointments:** one reviewer reports being fitted in the same afternoon for back pain. - **Care for different animal types:** the clinic website references “high quality care for farm animals,” and reviews reference cats and dogs. - **Pet Health Club® / Pet Health Club® Plus:** the website states consultations can be included with the Plus plan; a reviewer says after upgrading to “pet health plus” they “will never have to pay a consult fee again.” - **Veterinary nurse training facility** (listed in the clinic data). - **Emergency veterinary services (24/7 or extended hours)** (listed in the clinic data). ## People - **Rachael (vet):** mentioned for making “a lot of fuss” of an anxious dog during a visit that included a full health check, vaccinations and treatments. - **Chris (vet):** mentioned for taking time with a dog seen for back pain and talking the owner through what was happening. - **Reception team:** repeatedly mentioned for a welcoming arrival experience and helpfulness (for example, “lovely welcome from reception” and being helpful from the initial call through to leaving). ## Reviews **Google rating: 4.8 stars from 277 reviews.** The themes below are drawn from the latest written reviews available to us. - **Thorough routine care:** owners mention annual vaccines/boosters and health checks, described as careful and calming for pets. - **Communication during appointments:** multiple reviews describe vets explaining what’s happening and talking options through in detail. - **Handling of nervous/“judged” dogs:** one owner highlights supportive treatment of an anxious dog; another says staff were welcoming to a muzzled dog and that he left happy. - **Access when needed:** one reviewer reports being fitted in the same afternoon for a painful back issue. - **Cost concerns in at least one case:** a recent 1-star review alleges a treatment quote was much higher than elsewhere (they report paying about a third at another provider).

## Summary Border Veterinary Centre is a veterinary practice that also functions as a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended hours). Recent reviews describe a mix of strong clinical experiences—such as treatment for an eye problem that improved within a week and supportive end‑of‑life care (including a condolence card and “forget‑me‑not” seeds)—alongside concerns about front‑desk interactions and internal communication. A few owners report issues like requests not being followed (e.g., agreed collection arrangements after an anaesthetic) and delays in handling insurance paperwork, while a small number of reviews raise more serious complaints about cleanliness and post‑stay issues. ## Services - **Emergency veterinary services** (noted as 24/7 or extended-hours emergency cover). - **Veterinary nurse training facility** (listed capability). - **Eye problem treatment**: one review describes a dog being treated for an eye issue with a “brilliant recovery in a week.” - **Anaesthesia-related care**: one review mentions arranging collection after an anaesthetic and discussing whether to collect from the kennel or have the dog brought out. - **Euthanasia / end-of-life support**: one owner describes their cat being put to sleep and the staff helping make the experience easier, followed by a condolence card and memorial seeds. - **Insurance paperwork support**: reviews mention requests for adding comments/signing an insurance claim (with reported delays in one case). ## People - **James** (role not stated): mentioned in multiple reviews as “outstanding,” “exceptionally knowledgeable,” and trusted for judgement; another review highlights his responsiveness and professional skill along with the wider team. - **Reception team**: experiences are mixed. One reviewer reports repeated rudeness/unhelpfulness from a specific receptionist (and says they escalated it to management twice), while also noting a different receptionist was professional and helpful. ## Reviews **4.7 stars from 307 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clinical care praised in specific situations**, including an eye problem resolving within a week and considerate consultations. - **End-of-life handling is described as thoughtful**, with a condolence card and “forget me not” seeds sent after euthanasia. - **Communication/coordination issues come up in detail**, including information “severely depleted” on call-backs, requests not being carried out (collection method after anaesthetic), and reported delays of 2–3 weeks for insurance claim paperwork due to staff absence. - **Front-desk experience is inconsistent**, ranging from “friendly and helpful staff” to repeated complaints about rudeness from a receptionist. - **A minority of very negative accounts allege serious problems**, including claims about cleanliness, fleas after a stay, and a condition being neglected—these reports directly conflict with others’ positive experiences of care.

## Summary The Market Town Vet is an **independent** practice. From the information available, it appears set up for **routine preventive care** (e.g., kitten check-ups and vaccinations) as well as **urgent and inpatient medical cases**, with owners describing pets being kept in for the day and spending **multiple days in a “doggy hospital”** with treatments like IV fluids and antibiotics. The practice **does not provide out-of-hours care** itself; calls are diverted to an external out-of-hours provider. Clinic-specific details mentioned by owners include: - **Emergency surgery** for a puppy, with the team **keeping the owner updated throughout**. - Management of a dog that ingested **ibuprofen**, including attempts to induce vomiting, **system flushing**, **blood tests**, and **two days of hospitalisation** followed by further treatment for infection. - A puppy being **in for the full day** and returning for **second vaccinations**, appearing comfortable with the staff. ## Services Based on the website summary and latest reviews, services and capabilities mentioned include: - **Routine consultations** (e.g., kitten check-up) - **Vaccinations** (including puppy “2nd jabs”) - **Emergency/urgent care during opening hours**, including **emergency surgery** (procedure details not stated) - **Treatment for toxin/medication ingestion** (ibuprofen): induced vomiting attempt, gastrointestinal management (“system flushed out”) - **Inpatient care / hospitalisation** (“doggy hospital”; pets kept in all day; multi-day stays) - **Diagnostics and treatments**: **blood tests**, **IV drip/fluids**, **antibiotics** - **Out-of-hours arrangements**: no in-house out-of-hours; **calls diverted to an out-of-hours provider** - **Veterinary Nurse Training facility** (listed in clinic data) ## People Staff members named in the latest reviews: - **Sally**: mentioned for looking after a pet (“Mac”) and for a kitten’s **check-up and vaccination**; owners describe her as **helpful and friendly**. - **James and Leah**: repeatedly involved during a serious illness following ibuprofen ingestion; the owner specifically links them with ongoing care during hospitalisation and recovery. Owners also describe the wider team as: - **Keeping them updated during emergency surgery** - Helping make vet visits feel **less stressful** for pets and owners, including by spending time helping a puppy become **familiar and comfortable** with staff over repeated visits. ## Reviews **Google rating: 4.8 stars from 134 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners repeatedly mention **calm, welcoming handling**, especially for anxious visits and young pets starting out at the vet. - Several reviews describe **serious urgent cases**, including **emergency surgery** and **multi-day inpatient treatment**, with emphasis on **regular updates** and close monitoring. - Specific medical interventions are referenced (e.g., **blood tests**, **IV fluids**, **antibiotics**, and hospitalisation after **ibuprofen ingestion**). - The clinic environment is described as **clean and calm**.

## Summary Oakwood Veterinary Centre is described in reviews as a family-run, holistic-focused practice, with emergency veterinary services listed in the clinic data. Owners repeatedly mention longer, unhurried appointments (“not rushed” and “attention to detail”), and a preference for discussing care without being pushed into insurance-led decisions (one reviewer notes they weren’t asked “how much insurance is available for treatment”). Several reviews also point to a calm, farm-based setting that pets seem to tolerate well, and to compassionate end-of-life support (including helping a dog with cancer pass “peacefully” and sending flowers afterwards). ## Services - **Emergency veterinary services** (listed in clinic data). - **Holistic veterinary care** (multiple reviewers explicitly describe Oakwood as “holistic vets”). - **Working alongside conventional veterinary medicine**: one reviewer says the team “will always work with conventional vets” so animals are covered by both conventional and holistic approaches. - **End-of-life care / euthanasia support**: described in a detailed review as a “peaceful” passing with “no pain,” plus thoughtful aftercare (flowers). - **Care for cats and dogs**: cats and dogs are specifically mentioned in reviews. - **Medication approach discussed with owners**: one review notes an “emphasis on natural rather than synthetic drugs” (as presented by that reviewer). ## People - **Barbara (vet, per reviews)**: repeatedly named as the main clinician. Owners describe her as taking time to talk through cases and being central to the clinic’s holistic approach; one review highlights her involvement in a dog’s peaceful end-of-life care. - **Barbara’s daughter (role not specified)**: mentioned as being present and supportive during end-of-life care. - **Reception/front-desk team (roles implied by reviews)**: described as consistently helpful and friendly, contributing to an easier visit experience. ## Reviews **5.0 stars from 23 reviews.** The available written reviews are uniformly positive and focus on time spent with clients, holistic care, and supportive handling of difficult situations. **“Themes below are drawn from the latest written reviews available to us.”** - Appointments described as **kind, focused, and not rushed**, with “attention to detail.” - Clear emphasis on **holistic care**, including owners valuing discussion of more “natural” options (as they describe it). - **Coordination with conventional vets** mentioned as a deliberate approach for broader coverage. - **End-of-life care** comes up with concrete detail: a dog with cancer being helped to pass peacefully, plus follow-up gestures such as flowers. - Some owners appreciate that discussions **weren’t framed around insurance limits**, contrasting this with other practices. - The setting is described as **relaxing**, and one reviewer notes even their dog “likes his trips there.”

## Summary Rhyn Park Vets is part of the Dee Valley Vets group (the website describes Rhyn Park Vets as being backed by Dee Valley Vets). The clinic presents itself as focused on “efficient” care with an explicit aim to avoid “unnecessary bills” while still dealing with problems promptly. On the clinical side, the website highlights routine procedures (like neutering and vaccinations) as well as dentals and tumour removals, plus blood sampling with same-day lab results. From the written reviews available, owners most often describe clear explanations (including what to expect around procedures like neutering) and staff who listen to owners’ observations and talk through worries. One review mentions a specific vet (Anna) and assistant being “reassuring” and “going the extra mile.” ## Services Services explicitly mentioned on the clinic website include: - Neutering (stated for “all domestic pets”) - Tumour removals - Dental procedures (“dentals”) - Blood sampling with same-day lab results - Vaccinations - Worming - Flea control Emergency care (as stated on the website): - A 24-hour emergency service is available by calling the usual number; emergencies are handled by Dee Valley Vets (extra charges apply, per the website). ## People - **Anna (vet)**: mentioned in a review alongside her assistant for being especially helpful and reassuring, and for “going the extra mile” during an appointment. - **Front desk/office staff**: described as “kind” and “extremely efficient” (in the most recent written review available to us). - **Vets generally (unnamed)**: reviews describe vets being willing to listen to owners’ observations and talk through concerns; one neutering review notes staff “really explained everything” and helped the owner feel at ease. ## Reviews **Google rating: 4.6 stars from 11 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear communication: owners mention staff explaining procedures and talking through worries and concerns. - Reassurance and empathy: one owner specifically describes feeling understood as a dog owner and reassured during the visit. - Efficient, helpful administration: office staff are described as efficient and kind. - Note of mixed feedback: there is a 1-star rating with no written detail provided, alongside multiple 5-star written reviews describing positive experiences.