Emergency Vets in Oswestry

## Summary Park Issa Vets Ltd is an RCVS-accredited veterinary hospital that says it has been caring for animals since 1964. It offers a Pet Health Club®/Pet Health Club® Plus plan (the website notes consultations can be included in the Plus plan), and it’s also described as a veterinary nurse training facility. Recent reviews most often describe routine preventative care (vaccines/boosters and health checks) and appointments where vets take time to explain findings—alongside one complaint about a high treatment quote compared with another provider. Concrete details owners mention include: - Annual vaccine + health check for a cat, described as thorough and calming. - A “full health check” for a dog alongside booster, kennel cough vaccination, flea/worm treatment and a nail trim. - Being fitted in the same afternoon for a dog with back pain, with the vet talking through options. - Friendly handling of an anxious dog, and a separate owner noting their muzzled dog was welcomed without judgement. ## Services Services and capabilities mentioned across sources include: - **Vaccinations and preventive care:** annual vaccines, boosters, kennel cough vaccination, and health checks. - **Parasite control:** flea and worm treatments (referenced as part of a visit). - **Nail trims** (mentioned as part of a consult). - **Urgent appointments:** one reviewer reports being fitted in the same afternoon for back pain. - **Care for different animal types:** the clinic website references “high quality care for farm animals,” and reviews reference cats and dogs. - **Pet Health Club® / Pet Health Club® Plus:** the website states consultations can be included with the Plus plan; a reviewer says after upgrading to “pet health plus” they “will never have to pay a consult fee again.” - **Veterinary nurse training facility** (listed in the clinic data). - **Emergency veterinary services (24/7 or extended hours)** (listed in the clinic data). ## People - **Rachael (vet):** mentioned for making “a lot of fuss” of an anxious dog during a visit that included a full health check, vaccinations and treatments. - **Chris (vet):** mentioned for taking time with a dog seen for back pain and talking the owner through what was happening. - **Reception team:** repeatedly mentioned for a welcoming arrival experience and helpfulness (for example, “lovely welcome from reception” and being helpful from the initial call through to leaving). ## Reviews **Google rating: 4.8 stars from 277 reviews.** The themes below are drawn from the latest written reviews available to us. - **Thorough routine care:** owners mention annual vaccines/boosters and health checks, described as careful and calming for pets. - **Communication during appointments:** multiple reviews describe vets explaining what’s happening and talking options through in detail. - **Handling of nervous/“judged” dogs:** one owner highlights supportive treatment of an anxious dog; another says staff were welcoming to a muzzled dog and that he left happy. - **Access when needed:** one reviewer reports being fitted in the same afternoon for a painful back issue. - **Cost concerns in at least one case:** a recent 1-star review alleges a treatment quote was much higher than elsewhere (they report paying about a third at another provider).

## Summary Border Veterinary Centre is a veterinary practice that also functions as a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended hours). Recent reviews describe a mix of strong clinical experiences—such as treatment for an eye problem that improved within a week and supportive end‑of‑life care (including a condolence card and “forget‑me‑not” seeds)—alongside concerns about front‑desk interactions and internal communication. A few owners report issues like requests not being followed (e.g., agreed collection arrangements after an anaesthetic) and delays in handling insurance paperwork, while a small number of reviews raise more serious complaints about cleanliness and post‑stay issues. ## Services - **Emergency veterinary services** (noted as 24/7 or extended-hours emergency cover). - **Veterinary nurse training facility** (listed capability). - **Eye problem treatment**: one review describes a dog being treated for an eye issue with a “brilliant recovery in a week.” - **Anaesthesia-related care**: one review mentions arranging collection after an anaesthetic and discussing whether to collect from the kennel or have the dog brought out. - **Euthanasia / end-of-life support**: one owner describes their cat being put to sleep and the staff helping make the experience easier, followed by a condolence card and memorial seeds. - **Insurance paperwork support**: reviews mention requests for adding comments/signing an insurance claim (with reported delays in one case). ## People - **James** (role not stated): mentioned in multiple reviews as “outstanding,” “exceptionally knowledgeable,” and trusted for judgement; another review highlights his responsiveness and professional skill along with the wider team. - **Reception team**: experiences are mixed. One reviewer reports repeated rudeness/unhelpfulness from a specific receptionist (and says they escalated it to management twice), while also noting a different receptionist was professional and helpful. ## Reviews **4.7 stars from 307 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clinical care praised in specific situations**, including an eye problem resolving within a week and considerate consultations. - **End-of-life handling is described as thoughtful**, with a condolence card and “forget me not” seeds sent after euthanasia. - **Communication/coordination issues come up in detail**, including information “severely depleted” on call-backs, requests not being carried out (collection method after anaesthetic), and reported delays of 2–3 weeks for insurance claim paperwork due to staff absence. - **Front-desk experience is inconsistent**, ranging from “friendly and helpful staff” to repeated complaints about rudeness from a receptionist. - **A minority of very negative accounts allege serious problems**, including claims about cleanliness, fleas after a stay, and a condition being neglected—these reports directly conflict with others’ positive experiences of care.

## Summary Oakwood Veterinary Centre is described in reviews as a family-run, holistic-focused practice, with emergency veterinary services listed in the clinic data. Owners repeatedly mention longer, unhurried appointments (“not rushed” and “attention to detail”), and a preference for discussing care without being pushed into insurance-led decisions (one reviewer notes they weren’t asked “how much insurance is available for treatment”). Several reviews also point to a calm, farm-based setting that pets seem to tolerate well, and to compassionate end-of-life support (including helping a dog with cancer pass “peacefully” and sending flowers afterwards). ## Services - **Emergency veterinary services** (listed in clinic data). - **Holistic veterinary care** (multiple reviewers explicitly describe Oakwood as “holistic vets”). - **Working alongside conventional veterinary medicine**: one reviewer says the team “will always work with conventional vets” so animals are covered by both conventional and holistic approaches. - **End-of-life care / euthanasia support**: described in a detailed review as a “peaceful” passing with “no pain,” plus thoughtful aftercare (flowers). - **Care for cats and dogs**: cats and dogs are specifically mentioned in reviews. - **Medication approach discussed with owners**: one review notes an “emphasis on natural rather than synthetic drugs” (as presented by that reviewer). ## People - **Barbara (vet, per reviews)**: repeatedly named as the main clinician. Owners describe her as taking time to talk through cases and being central to the clinic’s holistic approach; one review highlights her involvement in a dog’s peaceful end-of-life care. - **Barbara’s daughter (role not specified)**: mentioned as being present and supportive during end-of-life care. - **Reception/front-desk team (roles implied by reviews)**: described as consistently helpful and friendly, contributing to an easier visit experience. ## Reviews **5.0 stars from 23 reviews.** The available written reviews are uniformly positive and focus on time spent with clients, holistic care, and supportive handling of difficult situations. **“Themes below are drawn from the latest written reviews available to us.”** - Appointments described as **kind, focused, and not rushed**, with “attention to detail.” - Clear emphasis on **holistic care**, including owners valuing discussion of more “natural” options (as they describe it). - **Coordination with conventional vets** mentioned as a deliberate approach for broader coverage. - **End-of-life care** comes up with concrete detail: a dog with cancer being helped to pass peacefully, plus follow-up gestures such as flowers. - Some owners appreciate that discussions **weren’t framed around insurance limits**, contrasting this with other practices. - The setting is described as **relaxing**, and one reviewer notes even their dog “likes his trips there.”

## Summary Lower House Equine Clinic is an equine-only practice offering 24/7 emergency cover and inpatient facilities, and it’s also described in the clinic data as a veterinary nurse training facility. Reviews repeatedly mention working with the clinic both via yard visits and by bringing horses into the clinic, with multiple examples of practical, conservative management advice (for example, a tendon injury plan involving box rest and rehabilitation). Owners also highlight routine preventative care being carried out at the yard (vaccinations, microchipping, and routine dental work) and describe staff taking time to answer questions and keep both horse and owner calm. ## Services Based on the clinic data and the written reviews available to us, services and capabilities mentioned include: - **24/7 emergency veterinary services** (listed in clinic data). - **Inpatient care / hospital facilities**: reviewers mention the clinic being “well equipped” for inpatients and using the clinic as well as call-outs. - **Out-at-yard visits (call-outs)**: specifically referenced by an owner who used both call-outs and the clinic. - **Lameness/orthopaedic-type issues**: one owner describes assessment of a **tendon issue** with a plan of **box rest and rehabilitation**. - **Preventative/routine care** carried out during visits: - **Vaccinations** - **Microchipping** - **Routine dental work** (described as “routine dentals”) ## People - **Simon**: mentioned by name in multiple reviews as the person owners turn to for “the best advice” on their horse’s problem (including a tendon injury), with follow-through in the form of a clear management plan (box rest and rehabilitation). - **Aaron**: described as visiting a stable to carry out vaccinations, microchipping and routine dental work; the owner notes he was **patient**, **worked quietly** with the ponies, and **answered all questions**. ## Reviews **4.9 stars from 37 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **clear advice and professionalism**, including specific case guidance (e.g., tendon injury management with box rest and rehabilitation). - Multiple reviews describe staff handling both **horse and owner stress** well—putting people at ease during care. - Practical positives are cited around **routine procedures at the yard** (vaccination, microchipping, routine dental work), with emphasis on **patience, quiet handling, and answering questions**. - Several owners note the clinic is **set up for inpatient care**, describing it as well equipped.

## Summary Forge Farm Vets is set up as a large-animal practice: the clinic website describes services for **farm and equine clients**, including advising on healthcare for a **herd, flock, or horse**. The site also states the team is **backed by a full array of diagnostic equipment**. Clinic data additionally lists **emergency veterinary services**, but the specific out-of-hours arrangements aren’t described in the website summary provided. Ownership/group affiliation isn’t stated in the information available to us. ## Services - **Farm animal veterinary care** (healthcare advice for herds and flocks is specifically mentioned). - **Equine veterinary care** (equine clients are specifically mentioned). - **Diagnostics**: the website says the team is supported by a “full array of diagnostic equipment” (no specific tests or imaging types are listed). - **Emergency veterinary services** are listed in clinic data (no details provided on coverage or process).