Farm Vets in Oswestry

## Summary Park Issa Vets Ltd is an RCVS-accredited veterinary hospital that says it has been caring for animals since 1964. It offers a Pet Health Club®/Pet Health Club® Plus plan (the website notes consultations can be included in the Plus plan), and it’s also described as a veterinary nurse training facility. Recent reviews most often describe routine preventative care (vaccines/boosters and health checks) and appointments where vets take time to explain findings—alongside one complaint about a high treatment quote compared with another provider. Concrete details owners mention include: - Annual vaccine + health check for a cat, described as thorough and calming. - A “full health check” for a dog alongside booster, kennel cough vaccination, flea/worm treatment and a nail trim. - Being fitted in the same afternoon for a dog with back pain, with the vet talking through options. - Friendly handling of an anxious dog, and a separate owner noting their muzzled dog was welcomed without judgement. ## Services Services and capabilities mentioned across sources include: - **Vaccinations and preventive care:** annual vaccines, boosters, kennel cough vaccination, and health checks. - **Parasite control:** flea and worm treatments (referenced as part of a visit). - **Nail trims** (mentioned as part of a consult). - **Urgent appointments:** one reviewer reports being fitted in the same afternoon for back pain. - **Care for different animal types:** the clinic website references “high quality care for farm animals,” and reviews reference cats and dogs. - **Pet Health Club® / Pet Health Club® Plus:** the website states consultations can be included with the Plus plan; a reviewer says after upgrading to “pet health plus” they “will never have to pay a consult fee again.” - **Veterinary nurse training facility** (listed in the clinic data). - **Emergency veterinary services (24/7 or extended hours)** (listed in the clinic data). ## People - **Rachael (vet):** mentioned for making “a lot of fuss” of an anxious dog during a visit that included a full health check, vaccinations and treatments. - **Chris (vet):** mentioned for taking time with a dog seen for back pain and talking the owner through what was happening. - **Reception team:** repeatedly mentioned for a welcoming arrival experience and helpfulness (for example, “lovely welcome from reception” and being helpful from the initial call through to leaving). ## Reviews **Google rating: 4.8 stars from 277 reviews.** The themes below are drawn from the latest written reviews available to us. - **Thorough routine care:** owners mention annual vaccines/boosters and health checks, described as careful and calming for pets. - **Communication during appointments:** multiple reviews describe vets explaining what’s happening and talking options through in detail. - **Handling of nervous/“judged” dogs:** one owner highlights supportive treatment of an anxious dog; another says staff were welcoming to a muzzled dog and that he left happy. - **Access when needed:** one reviewer reports being fitted in the same afternoon for a painful back issue. - **Cost concerns in at least one case:** a recent 1-star review alleges a treatment quote was much higher than elsewhere (they report paying about a third at another provider).

## Summary Border Veterinary Centre is a veterinary practice that also functions as a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended hours). Recent reviews describe a mix of strong clinical experiences—such as treatment for an eye problem that improved within a week and supportive end‑of‑life care (including a condolence card and “forget‑me‑not” seeds)—alongside concerns about front‑desk interactions and internal communication. A few owners report issues like requests not being followed (e.g., agreed collection arrangements after an anaesthetic) and delays in handling insurance paperwork, while a small number of reviews raise more serious complaints about cleanliness and post‑stay issues. ## Services - **Emergency veterinary services** (noted as 24/7 or extended-hours emergency cover). - **Veterinary nurse training facility** (listed capability). - **Eye problem treatment**: one review describes a dog being treated for an eye issue with a “brilliant recovery in a week.” - **Anaesthesia-related care**: one review mentions arranging collection after an anaesthetic and discussing whether to collect from the kennel or have the dog brought out. - **Euthanasia / end-of-life support**: one owner describes their cat being put to sleep and the staff helping make the experience easier, followed by a condolence card and memorial seeds. - **Insurance paperwork support**: reviews mention requests for adding comments/signing an insurance claim (with reported delays in one case). ## People - **James** (role not stated): mentioned in multiple reviews as “outstanding,” “exceptionally knowledgeable,” and trusted for judgement; another review highlights his responsiveness and professional skill along with the wider team. - **Reception team**: experiences are mixed. One reviewer reports repeated rudeness/unhelpfulness from a specific receptionist (and says they escalated it to management twice), while also noting a different receptionist was professional and helpful. ## Reviews **4.7 stars from 307 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clinical care praised in specific situations**, including an eye problem resolving within a week and considerate consultations. - **End-of-life handling is described as thoughtful**, with a condolence card and “forget me not” seeds sent after euthanasia. - **Communication/coordination issues come up in detail**, including information “severely depleted” on call-backs, requests not being carried out (collection method after anaesthetic), and reported delays of 2–3 weeks for insurance claim paperwork due to staff absence. - **Front-desk experience is inconsistent**, ranging from “friendly and helpful staff” to repeated complaints about rudeness from a receptionist. - **A minority of very negative accounts allege serious problems**, including claims about cleanliness, fleas after a stay, and a condition being neglected—these reports directly conflict with others’ positive experiences of care.

## Summary Lower House Equine Clinic is an equine-only practice offering 24/7 emergency cover and inpatient facilities, and it’s also described in the clinic data as a veterinary nurse training facility. Reviews repeatedly mention working with the clinic both via yard visits and by bringing horses into the clinic, with multiple examples of practical, conservative management advice (for example, a tendon injury plan involving box rest and rehabilitation). Owners also highlight routine preventative care being carried out at the yard (vaccinations, microchipping, and routine dental work) and describe staff taking time to answer questions and keep both horse and owner calm. ## Services Based on the clinic data and the written reviews available to us, services and capabilities mentioned include: - **24/7 emergency veterinary services** (listed in clinic data). - **Inpatient care / hospital facilities**: reviewers mention the clinic being “well equipped” for inpatients and using the clinic as well as call-outs. - **Out-at-yard visits (call-outs)**: specifically referenced by an owner who used both call-outs and the clinic. - **Lameness/orthopaedic-type issues**: one owner describes assessment of a **tendon issue** with a plan of **box rest and rehabilitation**. - **Preventative/routine care** carried out during visits: - **Vaccinations** - **Microchipping** - **Routine dental work** (described as “routine dentals”) ## People - **Simon**: mentioned by name in multiple reviews as the person owners turn to for “the best advice” on their horse’s problem (including a tendon injury), with follow-through in the form of a clear management plan (box rest and rehabilitation). - **Aaron**: described as visiting a stable to carry out vaccinations, microchipping and routine dental work; the owner notes he was **patient**, **worked quietly** with the ponies, and **answered all questions**. ## Reviews **4.9 stars from 37 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **clear advice and professionalism**, including specific case guidance (e.g., tendon injury management with box rest and rehabilitation). - Multiple reviews describe staff handling both **horse and owner stress** well—putting people at ease during care. - Practical positives are cited around **routine procedures at the yard** (vaccination, microchipping, routine dental work), with emphasis on **patience, quiet handling, and answering questions**. - Several owners note the clinic is **set up for inpatient care**, describing it as well equipped.

## Summary Rhyn Park Vets is part of the Dee Valley Vets group (the website describes Rhyn Park Vets as being backed by Dee Valley Vets). The clinic presents itself as focused on “efficient” care with an explicit aim to avoid “unnecessary bills” while still dealing with problems promptly. On the clinical side, the website highlights routine procedures (like neutering and vaccinations) as well as dentals and tumour removals, plus blood sampling with same-day lab results. From the written reviews available, owners most often describe clear explanations (including what to expect around procedures like neutering) and staff who listen to owners’ observations and talk through worries. One review mentions a specific vet (Anna) and assistant being “reassuring” and “going the extra mile.” ## Services Services explicitly mentioned on the clinic website include: - Neutering (stated for “all domestic pets”) - Tumour removals - Dental procedures (“dentals”) - Blood sampling with same-day lab results - Vaccinations - Worming - Flea control Emergency care (as stated on the website): - A 24-hour emergency service is available by calling the usual number; emergencies are handled by Dee Valley Vets (extra charges apply, per the website). ## People - **Anna (vet)**: mentioned in a review alongside her assistant for being especially helpful and reassuring, and for “going the extra mile” during an appointment. - **Front desk/office staff**: described as “kind” and “extremely efficient” (in the most recent written review available to us). - **Vets generally (unnamed)**: reviews describe vets being willing to listen to owners’ observations and talk through concerns; one neutering review notes staff “really explained everything” and helped the owner feel at ease. ## Reviews **Google rating: 4.6 stars from 11 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear communication: owners mention staff explaining procedures and talking through worries and concerns. - Reassurance and empathy: one owner specifically describes feeling understood as a dog owner and reassured during the visit. - Efficient, helpful administration: office staff are described as efficient and kind. - Note of mixed feedback: there is a 1-star rating with no written detail provided, alongside multiple 5-star written reviews describing positive experiences.

## Summary Forge Farm Vets is set up as a large-animal practice: the clinic website describes services for **farm and equine clients**, including advising on healthcare for a **herd, flock, or horse**. The site also states the team is **backed by a full array of diagnostic equipment**. Clinic data additionally lists **emergency veterinary services**, but the specific out-of-hours arrangements aren’t described in the website summary provided. Ownership/group affiliation isn’t stated in the information available to us. ## Services - **Farm animal veterinary care** (healthcare advice for herds and flocks is specifically mentioned). - **Equine veterinary care** (equine clients are specifically mentioned). - **Diagnostics**: the website says the team is supported by a “full array of diagnostic equipment” (no specific tests or imaging types are listed). - **Emergency veterinary services** are listed in clinic data (no details provided on coverage or process).