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- •Caring, professional treatment is the dominant theme, with owners describing the team as helpful, polite and quick to communicate. - End-of-life support stands out strongly: reviewers mention Gareth explaining options clearly, pets being helped to pass peacefully, and families being given plenty of time to grieve; one owner also noted staff lit a candle. - Warm, friendly service is mentioned across both reception and consulting staff, with some owners saying their pets seem comfortable with visits and one family saying they have stayed with the practice for decades.
Park Issa Vets Ltd is an RCVS-accredited veterinary hospital in Oswestry and part of IVC Evidensia. The practice says it has been caring for animals since 1964, and it offers Pet Health Club® and Pet Health Club® Plus plans, with consultations included in the Plus plan. It is also described as a veterinary nurse training facility.
Malthouse Veterinary Group Ltd is an independent practice in Shrewsbury. It offers routine preventive care alongside treatment for injuries, surgical cases, and ongoing support for more complex or anxious patients. For emergencies outside normal hours, clients are directed to Shrewsbury Pet Hospital for 24/7 emergency care.
Southwater Veterinary Group presents itself as an independent practice in Telford with on-site diagnostics and surgery, including a CT scanner and theatre. It also operates as a veterinary nurse training facility and highlights advanced diagnostics and surgery, including CT and endoscopy referrals. Recent reviews continue to describe a practice equipped for both routine care and more complex cases, with examples including rapid thyroid testing, referral surgery, and tailored handling for anxious pets.
Medivet LawleyOakville Veterinary Surgery in Telford is part of the Medivet group. It appears set up for routine consultations, diagnostics, surgery and follow-up discussions on test results and treatment options, with owners regularly praising clear communication, a caring approach and well-organised appointments. The practice is also listed as a Veterinary Nurse Training facility, and Medivet’s website notes overnight emergency cover through its 24/7 veterinary centres.
Medivet 24 Hour Shrewsbury is part of the Medivet group and provides both routine veterinary care and round-the-clock emergency treatment. The clinic’s website lists 24/7/365 opening, on-site advanced diagnostics including CT, and surgical facilities including an orthopaedic theatre. Recent reviews particularly highlight efficient emergency care, clear communication during urgent cases and hospital stays, and compassionate handling of end-of-life situations.
- •Recent reviews are overwhelmingly positive, with many owners describing the team as caring, helpful, knowledgeable, and attentive. - End-of-life support is a recurring theme, with several reviewers praising the compassion shown during euthanasia and final appointments. - A number of long-standing clients mention the practice has cared for their dogs over several years, suggesting consistency over time.
- •Owners regularly describe the team as friendly, lovely, and helpful, with positive experiences built up over multiple visits. - Several reviews highlight calm, confidence-building handling for cats and kittens, helping young pets have a smooth and positive visit. - One recent review praises patient support during a nail-trim appointment for an anxious dog, noting a flexible and attentive approach.
- •Compassionate care is a consistent positive theme, especially around difficult moments such as euthanasia, where owners describe staff as comforting, reassuring, and unhurried. - Clinical care is often praised, with reviewers highlighting considerate consultations, careful treatment, and confidence in James and the wider team. - Staff manner is often described positively, with several recent reviews mentioning friendly and helpful service.
Reception staff and the wider team are also frequently praised for being friendly, helpful, professional, and informative.
