Featured Clinic Overview
## Summary Green Hollow Veterinary Surgery is described by clients as an independent practice, and it’s also listed as a veterinary nurse training facility. Reviews suggest the team is set up for long-term ongoing care (multiple clients mention several years of use) as well as end-of-life support, including at least one account of being seen after hours when a pet deteriorated. Owners also specifically mention the practice being “sensible” and “not out to rip you off”, and handling a bird appointment involving claw clipping, beak trimming, and leg-ring removal. ## Services Based on the provided clinic data, website summary fields, and reviews, the following are explicitly referenced: - Emergency veterinary services (listed; one owner describes being seen after hours for an urgent end-of-life visit). - Veterinary nurse training facility (listed). - End-of-life care / euthanasia support (multiple reviews describe compassionate support when it was time to say goodbye). - Bird care (avian): an African Grey parrot was seen for claw clipping, beak trimming, and leg ring removal. ## People - David (vet; role implied by review): mentioned for seeing a family after hours when their dog with a terminal illness took a turn for the worse, and for being kind and compassionate during euthanasia. - Unnamed female vet: described by one owner as “the most amazing caring lady” when they lost their dog. - The wider team (vets and staff): repeatedly credited with being knowledgeable, helpful, and providing a more personal-feeling experience compared with “conglomerates of vets” (as one reviewer put it). ## Reviews Google rating: 4.9 stars from 111 reviews. Themes below are drawn from the latest written reviews available to us. - Long-term clients (3–10+ years mentioned) reporting consistent experiences with dogs over time. - Multiple accounts of support during euthanasia/end-of-life, including an after-hours appointment when a dog’s condition worsened. - Several reviewers describe decision-making as “sensible” and explicitly say they didn’t feel overcharged or pushed. - Specific praise for avian handling and procedures (claws, beak, and leg ring work on an African Grey parrot).
Showing 1-10 of 27 clinics
Malthouse Veterinary Group Ltd is an independent practice. For emergencies outside normal hours, the clinic directs clients to Shrewsbury Pet Hospital for 24/7 emergency care (as stated on its website). Based on the latest reviews, the clinic appears set up for routine preventative care alongside treatment for urgent injuries and surgical cases. Owners repeatedly mention: - Quick access to appointments, including same-day availability when needed. - A pets app used to order medications and ask questions, with prompt replies also reported. - Ongoing support through difficult visits, with vets explaining treatment/investigation options clearly. - Hands-on care in complex situations, including a dog recovering after being savaged by another dog and a pet recovering after surgery.
Malthouse Veterinary Group Ltd is an independent practice. For emergencies outside normal hours, the clinic directs clients to Shrewsbury Pet Hospital for 24/7 emergency care (as stated on its website). Based on the latest reviews, the clinic appears set up for routine preventative care alongside treatment for urgent injuries and surgical cases. Owners repeatedly mention: - Quick access to appointments, including same-day availability when needed. - A pets app used to order medications and ask questions, with prompt replies also reported. - Ongoing support through difficult visits, with vets explaining treatment/investigation options clearly. - Hands-on care in complex situations, including a dog recovering after being savaged by another dog and a pet recovering after surgery.
Companion Care (Telford) Ltd trades as Vets4Pets, indicating it’s part of the Vets4Pets group rather than an independent practice. The clinic describes itself as a modern, well‑equipped practice with in‑house diagnostics and hospitalisation facilities (including an in‑house lab, digital X‑ray/ultrasound, operating theatre, hospital ward and isolation unit, plus separated dog and cat wards). The website also states that emergency cover when closed is provided in collaboration with Vets Now. From reviews, owners most often describe good handling and reassurance during appointments (including for nervous/large dogs and older pets), and there are specific mentions of acupuncture for a senior dog and bereavement gestures (a condolence card). However, there’s also a clear conflict: a small number of reviews describe serious dissatisfaction with clinical judgement and bedside manner, including one complaint about an euthanasia appointment and another about handling of a blocked bladder case and subsequent follow‑up.
Companion Care (Telford) Ltd trades as Vets4Pets, indicating it’s part of the Vets4Pets group rather than an independent practice. The clinic describes itself as a modern, well‑equipped practice with in‑house diagnostics and hospitalisation facilities (including an in‑house lab, digital X‑ray/ultrasound, operating theatre, hospital ward and isolation unit, plus separated dog and cat wards). The website also states that emergency cover when closed is provided in collaboration with Vets Now. From reviews, owners most often describe good handling and reassurance during appointments (including for nervous/large dogs and older pets), and there are specific mentions of acupuncture for a senior dog and bereavement gestures (a condolence card). However, there’s also a clear conflict: a small number of reviews describe serious dissatisfaction with clinical judgement and bedside manner, including one complaint about an euthanasia appointment and another about handling of a blocked bladder case and subsequent follow‑up.
Teme Vets Ltd
Ludlow
Our Score (87/100)
Teme Vets Ltd is an independently owned practice established in the 1950s. The clinic states it provides a 24/7 emergency service and offers pet physiotherapy and rehabilitation, and it is accredited as a Silver standard Cat Friendly Practice (ISFM) and Silver standard Rabbit Friendly Practice (RWAF). In recent reviews, owners describe vets prioritising low-stress handling (including taking time to settle an anxious first-time dog rather than rushing into treatment), providing an immediate diagnosis and plan, and acting quickly in time-critical emergencies.
Teme Vets Ltd is an independently owned practice established in the 1950s. The clinic states it provides a 24/7 emergency service and offers pet physiotherapy and rehabilitation, and it is accredited as a Silver standard Cat Friendly Practice (ISFM) and Silver standard Rabbit Friendly Practice (RWAF). In recent reviews, owners describe vets prioritising low-stress handling (including taking time to settle an anxious first-time dog rather than rushing into treatment), providing an immediate diagnosis and plan, and acting quickly in time-critical emergencies.
Copthorne Veterinary Clinic
Shrewsbury
Our Score (87/100)
Copthorne Veterinary Clinic describes itself as an independent practice and, based on the information available, offers routine care (vaccinations, health checks, microchipping, neutering) alongside emergency veterinary services and operates as a veterinary nurse training facility. Recent reviews focus heavily on end-of-life support: owners describe being talked through options before euthanasia and being given time and space to grieve, with small gestures from the team (for example, staff lighting a candle). Pricing feedback is mixed: one owner calls a £49 consultation “steep,” while another describes the clinic as “reasonably priced.”
Copthorne Veterinary Clinic describes itself as an independent practice and, based on the information available, offers routine care (vaccinations, health checks, microchipping, neutering) alongside emergency veterinary services and operates as a veterinary nurse training facility. Recent reviews focus heavily on end-of-life support: owners describe being talked through options before euthanasia and being given time and space to grieve, with small gestures from the team (for example, staff lighting a candle). Pricing feedback is mixed: one owner calls a £49 consultation “steep,” while another describes the clinic as “reasonably priced.”
Quarry Veterinary Group
Shrewsbury
Our Score (86/100)
Quarry Veterinary Group has been established since 1900, and its website states it runs its own out‑of‑hours service covered by its own vets (with an on‑duty number provided via a recorded message). Recent reviews most often talk about thorough routine appointments: vaccinations that also include full examinations, weighing, and time spent discussing wider health concerns. Named vets (Neil, Georgia, Lyndsey) are repeatedly mentioned for explaining options and plans—one review describes a vet identifying issues in two puppies and outlining a plan for the next few months.
Quarry Veterinary Group has been established since 1900, and its website states it runs its own out‑of‑hours service covered by its own vets (with an on‑duty number provided via a recorded message). Recent reviews most often talk about thorough routine appointments: vaccinations that also include full examinations, weighing, and time spent discussing wider health concerns. Named vets (Neil, Georgia, Lyndsey) are repeatedly mentioned for explaining options and plans—one review describes a vet identifying issues in two puppies and outlining a plan for the next few months.
Park Issa Vets Ltd
Oswestry
Our Score (85/100)
Park Issa Vets Ltd is an RCVS-accredited veterinary hospital that says it has been caring for animals since 1964. It offers a Pet Health Club®/Pet Health Club® Plus plan (the website notes consultations can be included in the Plus plan), and it’s also described as a veterinary nurse training facility. Recent reviews most often describe routine preventative care (vaccines/boosters and health checks) and appointments where vets take time to explain findings—alongside one complaint about a high treatment quote compared with another provider. Concrete details owners mention include: - Annual vaccine + health check for a cat, described as thorough and calming. - A “full health check” for a dog alongside booster, kennel cough vaccination, flea/worm treatment and a nail trim. - Being fitted in the same afternoon for a dog with back pain, with the vet talking through options. - Friendly handling of an anxious dog, and a separate owner noting their muzzled dog was welcomed without judgement.
Park Issa Vets Ltd is an RCVS-accredited veterinary hospital that says it has been caring for animals since 1964. It offers a Pet Health Club®/Pet Health Club® Plus plan (the website notes consultations can be included in the Plus plan), and it’s also described as a veterinary nurse training facility. Recent reviews most often describe routine preventative care (vaccines/boosters and health checks) and appointments where vets take time to explain findings—alongside one complaint about a high treatment quote compared with another provider. Concrete details owners mention include: - Annual vaccine + health check for a cat, described as thorough and calming. - A “full health check” for a dog alongside booster, kennel cough vaccination, flea/worm treatment and a nail trim. - Being fitted in the same afternoon for a dog with back pain, with the vet talking through options. - Friendly handling of an anxious dog, and a separate owner noting their muzzled dog was welcomed without judgement.
Abbey Veterinary Centre
Shrewsbury
Our Score (85/100)
Abbey Veterinary Centre is a small-animal practice established in the early 1990s, and it uses a cvsvets.com email domain (associated with CVS). The clinic is set up for routine care plus in-practice diagnostics (in-house lab, X‑ray and ultrasound), and it holds RCVS General Practice registration along with Cat Friendly Clinic (Gold) and Rabbit Friendly Clinic (Silver) status. Based on the latest reviews, owners most often describe: - Hands-on urgent help, including sending two nurses to administer a stronger pain injection and help move a dog into the car when the owner couldn’t lift him. - Clear option-setting during scary symptoms, e.g., talking through next steps after a dog had a seizure. - Strong “routine-care systems”, such as reminder emails the day before appointments and thorough check-overs during vaccination visits (including microchip checks mentioned).
Abbey Veterinary Centre is a small-animal practice established in the early 1990s, and it uses a cvsvets.com email domain (associated with CVS). The clinic is set up for routine care plus in-practice diagnostics (in-house lab, X‑ray and ultrasound), and it holds RCVS General Practice registration along with Cat Friendly Clinic (Gold) and Rabbit Friendly Clinic (Silver) status. Based on the latest reviews, owners most often describe: - Hands-on urgent help, including sending two nurses to administer a stronger pain injection and help move a dog into the car when the owner couldn’t lift him. - Clear option-setting during scary symptoms, e.g., talking through next steps after a dog had a seizure. - Strong “routine-care systems”, such as reminder emails the day before appointments and thorough check-overs during vaccination visits (including microchip checks mentioned).
Our Score (83/100)
Small-animal veterinary practice offering both routine care and more advanced work (including orthopaedic and soft-tissue surgery, cardiology and internal medicine), with 24-hour emergency support via an on-site dedicated emergency service (MiNightVet) outside routine appointment hours. The clinic is also a veterinary nurse training facility. From the latest reviews, owners often describe supportive handling around sensitive visits (including euthanasia and anxious/defensive animals), and straightforward help with routine procedures like spaying. A minority of recent reviews report a very different experience, including feeling spoken down to, concerns that an examination wasn’t thorough, and feeling pressured by cost.
Small-animal veterinary practice offering both routine care and more advanced work (including orthopaedic and soft-tissue surgery, cardiology and internal medicine), with 24-hour emergency support via an on-site dedicated emergency service (MiNightVet) outside routine appointment hours. The clinic is also a veterinary nurse training facility. From the latest reviews, owners often describe supportive handling around sensitive visits (including euthanasia and anxious/defensive animals), and straightforward help with routine procedures like spaying. A minority of recent reviews report a very different experience, including feeling spoken down to, concerns that an examination wasn’t thorough, and feeling pressured by cost.
Border Veterinary Centre
Oswestry
Our Score (82/100)
Border Veterinary Centre is a veterinary practice that also functions as a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended hours). Recent reviews describe a mix of strong clinical experiences—such as treatment for an eye problem that improved within a week and supportive end‑of‑life care (including a condolence card and “forget‑me‑not” seeds)—alongside concerns about front‑desk interactions and internal communication. A few owners report issues like requests not being followed (e.g., agreed collection arrangements after an anaesthetic) and delays in handling insurance paperwork, while a small number of reviews raise more serious complaints about cleanliness and post‑stay issues.
Border Veterinary Centre is a veterinary practice that also functions as a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended hours). Recent reviews describe a mix of strong clinical experiences—such as treatment for an eye problem that improved within a week and supportive end‑of‑life care (including a condolence card and “forget‑me‑not” seeds)—alongside concerns about front‑desk interactions and internal communication. A few owners report issues like requests not being followed (e.g., agreed collection arrangements after an anaesthetic) and delays in handling insurance paperwork, while a small number of reviews raise more serious complaints about cleanliness and post‑stay issues.