Dog & Cat Vets in Bridgnorth

## Summary Alveley Village Vets is an independent, one-vet small‑animal practice established in June 2023. Reviews repeatedly describe a modern, very clean clinic and highlight practical follow-through and cost transparency: one owner says the team phoned the next day after a dental procedure to check on recovery, and another notes costs were explained clearly upfront with “no hidden surprises.” Treatments mentioned in reviews include dental work offered as part of a promotion, support around a “serious operation” followed by a course of laser treatments, and a heart scan explained in detail by a heart nurse (including help understanding insurance paperwork). ## Services Services and capabilities mentioned in the available website/review data include: - Small-animal veterinary care (practice describes itself as small animal). - Dental treatment (a dog brought in “for a dental” during an offer/promotion). - Surgery/operations (one review describes a “serious operation,” with ongoing support during treatment). - Laser therapy (a “laser treatment course” used as follow-up after surgery). - Cardiology-related investigation (a heart scan, with findings explained by a heart nurse). - Insurance support (staff helped an owner understand their insurance in relation to findings/treatment). ## People - **Charlie** (role not stated): mentioned by name for being clear and focused on what was best for the pet; the owner also valued that costs were made clear from the start. - **Heart nurse** (name not given): credited with thoroughly explaining a heart scan and its findings, answering questions without making the owner feel rushed, and helping with insurance understanding. - **Wider team** (reception/clinical staff not individually named): several reviews mention staff being efficient and cheerful, and one specifically notes a next-day follow-up call after a dental procedure. ## Reviews **Google rating: 5 stars from 93 reviews.** Themes below are drawn from the latest written reviews available to us. - **Cost clarity and perceived value:** owners mention bills being lower than expected, “reasonable” pricing compared with other vets, and clear costs upfront without “hidden surprises.” - **Follow-up and continuity:** next-day check-in call after a dental; ongoing support described through a serious operation and subsequent laser treatment course. - **Communication during investigations:** detailed explanation of a heart scan and findings, with time for questions and help with insurance. - **Facilities and experience:** “lovely modern premises” and a clean environment are specifically noted, alongside comments that pets were calm/comfortable when returned.

## Summary Severn Edge Veterinary Group – Bridgnorth Pets / MiNightVet Bridgnorth is part of the Severn Edge Veterinary Group and operates as an RCVS Veterinary Hospital with 24-hour emergency support via MiNightVet (with full-time night staff). Based on the website, it’s set up as a small-animal hospital with in-house diagnostics (lab, X-ray, ultrasound) and a wide range of services including referral-level work (cardiology, internal medicine, ophthalmology, orthopaedics, soft tissue, and laparoscopic/keyhole surgery). In the latest reviews, owners repeatedly describe emergency and inpatient care: rapid response during active seizures, hospitalisation over multiple nights with regular updates, and fast turnaround on test-result calls. Several reviews also highlight end-of-life support, including being able to stay with pets and receiving paw/nose prints. ## Services - **24-hour emergency and out-of-hours care** through **MiNightVet Bridgnorth**, stated to have **full-time night staff** for urgent care. - **Consultations** and routine care including **vaccinations**, **parasite control**, **microchipping**, and **neutering**. - **Surgery** (including **soft tissue surgery**) and **dentistry**. - **Diagnostic tests and imaging**, with facilities listed as **in-house lab**, **X-ray**, and **ultrasound**. - **Nurse clinics**, plus **blood pressure checks** and **six-month health checks**. - Practical appointments such as **grooming and nail clipping** and **anal sac expression**. - **Home visits** (listed on the website). - **Pet travel documentation (GB)**. - **Referral services** listed on the website: **cardiology**, **internal medicine**, **ophthalmology**, **orthopaedic surgery**, **soft tissue surgery**, and **keyhole (laparoscopic) surgery**. - Species listed as treated on the website include **dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets, reptiles, and tortoises**. - Reviews also describe treatment for a dog with **seizures** (including attempted medication and immediate emergency intervention), **inpatient hospitalisation for 3 nights**, and an **implant procedure for a hen**. ## People - **Ele** is named in a review and is specifically praised for **knowledge of hens** and for carrying out an **implant procedure** smoothly. - **Alexia** and **Lucasz** are named (roles not stated) in a review thanking them and the team for their approach during an **euthanasia/“saying goodbye”** appointment. - Across multiple reviews, the wider team (reception, nurses, vets) is described as: - **Responding quickly in emergencies**, including staff immediately stepping in to help during an ongoing seizure. - **Keeping owners updated during hospital stays**, including reports of being informed throughout and receiving **twice-daily communication**. - **Supporting owners through end-of-life decisions**, including allowing time to say goodbye and providing **paw and nose prints**. ## Reviews **Google rating: 4.5 stars from 337 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Emergency care and speed of response** are recurring: one owner describes staff intervening within seconds when a dog had another severe seizure outside after arrival. - **Inpatient care with regular communication:** owners mention pets being admitted for **multiple nights**, being allowed to **visit in hospital**, and receiving **frequent updates** (including **twice daily**), plus **fast calls with test results**. - **End-of-life support:** multiple reviews focus on compassionate euthanasia appointments, being able to stay as long as needed, and receiving **paw and nose prints** as keepsakes. - **Cost options discussed:** one reviewer says they were offered a **cheaper treatment option** when money was tight. - **A clear negative review theme exists but is unrelated to clinical care:** two 1-star reviews complain the practice **refused a request to park for the day** despite spaces being available.

## Summary Severn Edge Farm Vets is part of the **Severn Edge veterinary group** and is described on its website as an **RCVS Veterinary Hospital** with **in-house lab, X-ray and ultrasound**. It offers a wide range of routine care (vaccinations, neutering, microchipping) alongside **referral-level services** such as **orthopaedic surgery, keyhole surgery, ophthalmology, cardiology and internal medicine**. For emergencies, the practice states it provides **24-hour emergency support**, with **MiNightVet Bridgnorth** providing dedicated out-of-hours emergency services. In the latest written reviews available, owners highlight practical support that goes beyond the consult itself—**phone advice**, **clear explanations on how to give medication**, and **updates during urgent situations**. Reviews also mention care for **hens** (including gentle handling) and an incident involving an **injured muntjac**, where a vet **called back, gave advice, then located the animal and kept the family informed**. ## Services From the clinic website: - **Consultations** - **Vaccinations** - **Neutering** - **Microchipping** - **Parasite control** - **Nurse clinics**, including **blood pressure checks** and **six-month health checks** - **Dentistry** - **Surgery** (with listed referral services including **soft tissue surgery**, **orthopaedic surgery**, and **keyhole surgery**) - **Diagnostic tests & imaging** (including **X-ray** and **ultrasound**) - **In-house lab** testing - **Grooming & nail clipping** - **Anal sac expression** - **Pet travel documentation** - **Home visits** - **Emergency care:** stated **24-hour emergency support**, with **MiNightVet Bridgnorth** providing dedicated out-of-hours emergency services Animals treated listed on the website: - Dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets, reptiles, tortoises Also mentioned in reviews: - **Hens** (rescues) - Assistance with an **injured muntjac** (advice by phone and follow-up actions described) ## People - **Megan** (named in reviews): seen for rescue hens; described as **kind and gentle handling**, and as making sure the owner was **clear on treatment plans and how to administer medication**. - **Chris** (named in reviews): also seen for rescue hens; similarly credited with **clear guidance** and **gentle handling**. - An **unnamed member of staff** who took details by phone during an urgent wildlife situation, followed by an **unnamed vet** who **called back**, provided advice, and **kept the family informed** while dealing with the injured muntjac. ## Reviews **5.0 stars from 4 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear, practical communication:** owners mention getting advice over the phone and being walked through **how to give medication**. - **Handling and empathy:** one reviewer specifically mentions **gentle handling** of rescue hens. - **Responsiveness in urgent situations:** a review describes a vet **calling back after initial details were taken**, offering advice, and then **following through** to locate an injured muntjac while **keeping the callers updated**. - **Pricing mentioned but not itemised:** one reviewer says prices were “reasonable,” without giving figures.

## Summary Bridgnorth Veterinary Centre Ltd’s ownership (independent vs corporate group) isn’t stated in the information we have. Recent reviews describe a practice handling everything from routine puppy vaccinations to more complex cases including spinal injury assessments, dental extractions, kidney illness requiring a drip, and longer-term cancer care (lymphoma). Concrete details owners mention include: - A vet taking time to help a nervous 12‑week‑old puppy settle before injections, talking through the plan without “trying to sell” extra products. - Dental extractions with a smooth start-to-finish experience and good recovery reported. - Hospital-style support for a very unwell dog with kidney problems, including being put “on a drip,” plus staff calling back with updates. - Dermatology/skin case management where a vet reportedly stopped prior medications and switched to antifungal treatment and shampoo (three times a week), with longer-term improvement noted. Pricing feedback is mixed: some owners question costs, and one review reports a price discrepancy for an “AHC card”. ## Services Services and treatment types referenced in the available information include: - **Vaccinations** (puppy injections mentioned). - **Dental procedures** (teeth extraction mentioned, with recovery noted). - **Care for medical emergencies/serious illness** (kidney problems treated with a drip). - **Dermatology/skin care** (miliary dermatitis mentioned; ringworm identified in one case; antifungal medication and medicated shampoo regimen described; Atopica mentioned as ongoing medication). - **Cancer care / quality-of-life management** (lymphoma case described with focus on keeping the dog comfortable and not in pain). - **Support for anxious/reactive dogs** (one owner says staff handled snapping/reactive behaviour well). - **Spinal injury consultation** (a first visit for a dog with a spinal injury is mentioned, with the vet described as “positive” about the case). ## Pricing Only limited, review-based pricing information is available: - One reviewer reports an **“AHC card” costing £260 for one cat**, and says they were told **£150 on the phone** beforehand (described by the reviewer as a “scam”). - Another reviewer says pricing is “questionable,” without giving figures. ## People Named staff mentioned in reviews, with what owners say they did: - **Sarah (vet)**: seen for a dog with a **spinal injury**; the owner describes her as “so positive” after a previous vet experience. - **Dave Beechey (vet)**: repeatedly praised for **skin/dermatology-type cases** (stopping prior meds, starting antifungal treatment and shampoo) and for a **calm, unhurried approach** during puppy vaccinations; one owner specifically valued that he didn’t push “numerous things” to buy. - **John (role not specified)**: thanked alongside Dave for ongoing care of a dog **diagnosed with lymphoma**, with emphasis on keeping the dog comfortable and not suffering. - **Sam and Kayleigh (roles not specified)**: thanked for going “above and beyond” to help a dog through a **teeth extraction** process. - **Manti and Rein (reception)**: thanked for reception support during a dental case visit. - **Raine (receptionist)**: mentioned for helping a puppy feel at ease on arrival. ## Reviews **Google rating: 4.8 stars from 197 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Complex case support is repeatedly mentioned**, including kidney illness needing a drip, lymphoma care focused on comfort, and a spinal injury consultation. - **Dental extractions are specifically referenced**, with owners highlighting smooth handling and good recovery. - **Communication and follow-up**: one owner describes staff ringing about their dog and calling back as soon as they could. - **Approach to treatment choices varies by reviewer**: one owner praises not being pushed into extra purchases, while other comments question pricing; one review alleges a specific price discrepancy (AHC card quote vs charged amount).