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- •Reviews consistently describe the team as kind, caring, friendly and professional. - Owners often mention feeling put at ease, with staff praised for being approachable, supportive and good at listening to concerns. - Recent feedback includes positive comments on quick service, helpful advice on diet and general pet care, and a clean, well-kept practice environment.
Our Score (61/100)
Companion Care (Telford) Ltd trades as Vets4Pets, so it is part of the Vets4Pets group. The practice offers in-house diagnostics and hospitalisation facilities, including an in-house lab, digital X-ray, ultrasound, an operating theatre, a hospital ward, an isolation unit, and separate dog and cat wards. The clinic’s website also says that out-of-hours emergency cover is provided in collaboration with Vets Now.
- •Compassionate bereavement support is a standout theme, with repeated mentions of privacy, empathy and heartfelt condolence cards sent after a pet’s death. - Positive feedback also mentions professional service and considerate handling, including for cats, kittens and breeder households. - Some owners mention not being able to accompany their pet inside at the time of the visit, though one still described the team as very thoughtful.
Our Score (61/100)
Severn Edge Veterinary Group – Much Wenlock is part of the Severn Edge veterinary group and is owned by CVS. The clinic has structured emergency cover information, including 24/7 or extended-hours arrangements, and is also a veterinary nurse training facility. Recent feedback continues to highlight a caring front-of-house team and clear communication during more involved work-ups, while pricing remains a recurring concern for some owners.
- •Recent reviews are consistently very positive, with owners often describing the team as kind, caring, professional, and helpful. - End-of-life care is a recurring theme, with several owners praising the compassion shown during very difficult appointments. - Reviews also point to routine and surgical care being handled well, including a cat neutering, successful treatment for an unwell cat, and an emergency C-section on a Saturday.
- •Recent feedback is mostly very positive about the team’s manner, with owners describing the staff as friendly, accommodating and good with nervous pets. - Several reviews highlight strong day-to-day service, including short-notice appointments and a thorough consultation for a dog’s skin complaint with detailed written and verbal advice. - Reception gets specific praise, especially Cat/Kat/Katrina, and one review describes compassionate support around end-of-life care, helping a cat remain calm and relaxed.
- •Kindness in difficult moments: one owner said Emily and the team handled a goodbye appointment with dignity, respect and thorough explanations. - Helpful, caring service: reviewers describe a friendly, welcoming team, and Becky is singled out for being calm, professional and especially attentive. - Support in urgent cases: positive examples include emergency help on a Sunday, care for an overheated dog, and extra follow-up after a pet’s castration.
Medivet Oakengates is part of the Medivet group and, according to the practice website, is led by veterinary surgeon Duncan Senior. It appears set up for both routine care and urgent same-day problems, with owners describing easy appointment access, an appointment offered within the hour, and a same-day emergency slot for a poorly cat. Recent feedback also points to a friendly, familiar atmosphere, with several long-standing clients describing the team as professional, caring, and easy to deal with.
- •Reviews are strongly positive overall, with owners commonly describing the team as friendly, compassionate, professional, and reassuring. - Several comments highlight emergency care, including urgent Sunday treatment and prompt attention for an eye problem. - Owners repeatedly mention the practice’s calm handling of anxious pets, with one first-visit review praising the effort made to create a positive experience before treatment began.
- •Many owners describe a caring, friendly team and say they have had consistently good experiences across multiple pets. - Sensitive appointments are a recurring positive theme, with reviews praising staff for empathy, clear explanations, and not rushing euthanasia visits. - Routine care also gets positive mention, including a cat spay with good aftercare and helpful support for first-time kitten owners.