Dog & Cat Vets in Ellesmere

## Summary Brownlow Veterinary Centre is part of the Brownlow Vet Group (a multi-clinic practice) focused on companion-animal care. The website highlights a setup for routine and more involved cases, with surgical facilities, anaesthesia, radiology, laboratory services, and hospitalisation. It’s also listed as a veterinary nurse training facility. From the latest reviews available to us, owners most often describe staff listening to concerns and being supportive during difficult decisions (including euthanasia). Specific examples mentioned include treatment for a dog’s eye problem with a “brilliant recovery in a week,” and thoughtful handling of end-of-life care for an 18‑year‑old dog. One reviewer describes the practice as “very expensive,” while another explicitly felt they weren’t “just counting the money,” so experiences on cost/value appear mixed. ## Services Based on the clinic website summary and reviews, the practice is described as providing: - Companion-animal veterinary care - Surgical procedures (surgical facilities; anaesthesia mentioned) - Diagnostic support (radiology and laboratory services mentioned) - Hospitalisation/inpatient care - Treatment for eye problems (an owner described a dog’s eye issue treated with recovery within a week) - Euthanasia/end-of-life care (multiple reviews describe supportive handling of this) - Pet Health Club® Plus plan (the site states consultations are included as part of this plan) ## People No individual vets or nurses are named in the information provided, but reviewers repeatedly comment on how the team communicates and supports owners: - **Listening and explaining:** owners say the team “listen, understand and do the best they can to help.” - **Support during end-of-life decisions:** one owner described the team being “faultless” in both their dog’s care and their handling of the family’s feelings during euthanasia, and being thoughtful afterwards. - **Practical help with treatment:** a reviewer specifically mentions helpful care for a dog’s eye problem, followed by rapid improvement over about a week. ## Reviews **Google rating: 4.8 stars from 92 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners frequently mention staff listening to concerns and being “helpful” when pets are unwell. - End-of-life care is singled out as especially considerate (support for both the pet and the owner’s feelings). - A specific clinical outcome mentioned: treatment for an eye problem with recovery in about a week. - Practical facility notes come up (for example, ample/spacious parking and easy access). - Cost perceptions vary: one reviewer says the practice is “very expensive,” while another felt the team wasn’t focused on money.

## Summary Medivet Ellesmere Talbot Street is part of the Medivet group (not an independent practice). Based on the information available, it seems set up for general practice care with access to Medivet’s wider out-of-hours network, plus support around complex and end-of-life cases. Concrete specifics owners mention include: - Diagnosis and ongoing management of diabetes in a large-breed dog, with reported improvement for around 6 months. - End-of-life care is a prominent theme: owners describe gentle sedation before euthanasia and, in one case, an at-home end-of-life experience. - Same-morning appointment was reported for an urgent issue while travelling. - The practice is listed as a Veterinary Nurse Training facility. ## Services - General veterinary consultations and treatment (described in reviews as “professional” and “responsive”). - Diagnosis and management of diabetes (dog case described in reviews). - End-of-life care (including gentle sedation prior to euthanasia; at-home end-of-life experience described in a review). - Emergency/out-of-hours: the website states access to around-the-clock emergency care at one of Medivet’s 27 24-hour centres, with a nationwide consultation fee of **£130** for consultations between **7pm and 9am**. ## Pricing - Website-stated out-of-hours emergency consultation fee: **£130** (for consultations between **7pm and 9am** at Medivet 24-hour centres). - One reviewer described charges as “very reasonable,” but no figure was given. ## People - **Sue Allen (vet)**: specifically thanked for “warm, compassionate, kind and reassuring” end-of-life care for an elderly cat, described as helping the family have a “gentlest and most peaceful” experience. - **Tracey (reception/team member)**: mentioned as helpful during a phone call when arranging a same-morning appointment for a dog with an issue. ## Reviews **Google rating: 4.9 stars from 38 reviews.** Themes below are drawn from the latest written reviews available to us. - End-of-life care is repeatedly highlighted, including gentle sedation before euthanasia and supportive, compassionate handling of difficult decisions (dogs with cancer; elderly, poorly cat). - Owners describe effective medical support in serious illness (diabetes diagnosis and management; improvement reported for several months). - Responsiveness and logistics: one reviewer reported getting an appointment the same morning for a dog problem while travelling. - Staff interactions are frequently noted—from reception through to the vet—as calm and supportive during stressful visits.