Dog & Cat Vets in Broseley

## Summary Severn Edge Veterinary Group – Broseley is part of the Severn Edge Vets group (not presented as a corporate chain in the provided info). The group’s website describes a small‑animal set‑up offering consultations, in‑house diagnostics (including imaging), and surgery, alongside routine preventive care; species listed include dogs, cats, and a range of small pets (for example rabbits and reptiles). From the latest reviews available to us, owners most often describe: - Practical help beyond the consult itself (one owner says the team successfully tracked down a changed pet-insurance number after the owner had spent two hours trying). - A cost-conscious approach to treatment decisions (“most cost effective treatment”). - Supportive handling of emotionally difficult visits, including an end‑of‑life appointment for an older dog described as “thorough, professional and kind.” ## Services Services and capabilities mentioned on the Severn Edge Vets website: - Consultations and routine check-ups (including “six month health checks” and blood pressure checks) - Vaccinations, parasite control, microchipping, neutering - Dentistry - Surgery (with specialties listed on the site including orthopaedic surgery, soft tissue surgery, keyhole surgery, ophthalmology, cardiology, and internal medicine) - Diagnostic tests & imaging, with facilities listed as in-house lab, X‑ray, and ultrasound - Nurse clinics - Grooming & nail clipping; anal sac expression - Pet travel documentation - Home visits Events/services mentioned in reviews: - Puppy socialisation events (an owner with a 10‑week‑old puppy said they’d like to use these) Emergency/out-of-hours (website-stated): - The website describes a dedicated out‑of‑hours emergency service (“MiNightVet”) and says emergencies are supported 24 hours a day; the provided information doesn’t clearly confirm how this applies specifically to the Broseley branch. ## People - **Penny (vet)**: described by a reviewer as “knowledgeable” and “personable,” and as being “incredibly supportive” and “thoughtful.” - **Reception team**: described as “welcoming, friendly and efficient.” One reviewer also highlighted staff help with an insurance admin problem (tracking down a changed policy number). ## Reviews **4.9 stars from 25 reviews.** The written reviews available to us are uniformly 5★ and focus on practical support, value-conscious treatment choices, and a calm manner during difficult appointments. **“Themes below are drawn from the latest written reviews available to us.”** - Help with pet insurance/admin: one owner says staff located a changed insurance number after the owner couldn’t resolve it themselves. - Treatment planning with cost in mind: one review explicitly praises “most cost effective treatment.” - Thorough, kind support for long-term clients and end-of-life care: one owner describes a “very sad visit” for an elderly dog and says the team were “thorough, professional and kind.” - First-visit experiences: one puppy owner reports staff were “professional, friendly and helpful,” and mentions interest in puppy socialisation events.